At Zoe Homey, we take your privacy seriously and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or make a purchase from us. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect the following types of information:

• Personal Information: When you place an order with us, we collect personal details such as your name, address, phone number, and email address.

• Payment Information: We only offer cash on delivery as a payment method, so no sensitive payment details are stored on our site. Payments are made directly with our delivery agents at the time of delivery.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders.

• Improve your shopping experience.

• Communicate with you regarding your orders, promotions, or customer service inquiries.

• Send you marketing materials (if you have opted in).

3. Data Security

We implement appropriate technical and organizational measures to protect the personal information we collect. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

4. Opt-Out Instructions

If you wish to opt-out of receiving promotional emails or other marketing communications from us, you can do so by:

• Clicking the “unsubscribe” link at the bottom of any marketing email you receive.

• Emailing us directly at [email protected] with the subject line “Opt-Out Request.”

Please note that you may still receive order-related or customer service emails from us.

5. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted partners or service providers who assist us in running our business and fulfilling your orders. These third parties are obligated to protect your information and are only allowed to use it for the purpose of providing services to us.

6. Cookies and Tracking

We use cookies to enhance your shopping experience, analyze trends, and gather demographic information. Cookies are small files placed on your device that help us recognize you and track your activity on our website.

You can modify your browser settings to refuse cookies, but this may affect your ability to use some features of our website.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy or wish to opt-out of marketing communications, please contact us at:

Email: [email protected]