Welcome to Zoe Homey! By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree with any of these terms, please do not use our website or services.

1. Introduction

These Terms and Conditions govern the use of our website, www.zoehomey.com, and any products or services purchased from Zoe Homey. By using our website, you accept and agree to these terms. If you are under 18 years old, you must have the consent of a parent or legal guardian to use our services.

2. Products and Services

We offer a variety of home decor products through our website. Our product listings include descriptions, images, and pricing information. All product details are subject to change, and we reserve the right to discontinue or modify any product or service at any time without prior notice.

3. Orders and Payments

• Order Process: When you place an order on our website, you agree to provide accurate and complete information, including shipping address and contact details. We will process your order based on the information you provide.

• Payment Method: We currently offer Cash on Delivery (COD) as the only payment option. No payment information is required to complete the order online. You will pay for your purchase directly to the delivery agent upon receiving the goods.

4. Shipping and Delivery

• We strive to process and ship your order promptly, but shipping times may vary depending on location and availability of stock.

• Delivery is made to the address provided during the checkout process. It is your responsibility to ensure that the shipping address is correct and complete.

• Shipping costs may apply depending on your location and the items you are ordering.

5. Returns and Exchanges

• Due to the nature of our products, we currently do not accept returns or exchanges once the order has been delivered, unless the product is damaged or defective upon arrival.

• If you receive a damaged or defective item, please contact our customer support team at [email protected] within 48 hours of receiving the item to initiate a return or exchange.

6. Privacy and Data Protection

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our services, you consent to the collection and use of your data as outlined in our Privacy Policy.

7. Intellectual Property

• All content on the Zoe Homey website, including text, images, logos, graphics, and design elements, is the property of Zoe Homey or its licensors and is protected by copyright and intellectual property laws.

• You may not use, reproduce, distribute, or modify any content from our website without obtaining prior written permission from us.

8. Limitation of Liability

Zoe Homey will not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or products. This includes, but is not limited to, damages related to loss of profit, business interruption, or loss of data.

9. User Responsibilities

• You are responsible for maintaining the confidentiality of your account details and any activities that occur under your account.

• You agree not to use our website for any unlawful or prohibited activities, including but not limited to:

  • Violating intellectual property rights

  • Distributing harmful or illegal content

  • Engaging in fraud or misrepresentation

10. Changes to Terms and Conditions

We reserve the right to modify or update these Terms and Conditions at any time.

11. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Email: [email protected]